All Episodes

June 13, 2023

76 I Executive Insights: Questions for Evaluating Effectiveness

with

In this month's Executive Insights, Liz and Rachel discuss the questions executives need to be asking to evaluate their training programs' effectiveness. They'll discuss questions to ask for evaluating the overall rep and physician training strategies, as well as questions to ask after every training class or major meeting (i.e., sales meetings, congresses, etc.)

June 7, 2023

75 I Designing Course Evaluations with Naomi Soffa

with

As Naomi Soffa discusses in this interview, designing course evaluations is an art. Naomi is a full-time trainer and industry veteran with many years of training experience, as well as several years in sales, marketing, and commercial operations. Additionally, she discusses how to create a supportive learning environment that caters to a range of learner types. Join us as we discuss the complexity of competency exams and how to remain objective during an assessment.

June 2, 2023

74 I Q&A: 6 weeks? I don’t have time for that!

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You've heard us say that a needs assessment is a four to six week process, but what if you don't have time for that? Today, Liz & Rachel discuss a common question from our listeners: "What can I do if I don't have four to six weeks to dedicate to a proper needs assessment?"

May 23, 2023

73 I Case Study: An Unexpected Need

with

Recently a client came to us with a makeshift training plan for reps and physicians with a desire to make a strategic and scalable solution for growth. Listen in to this case study as Liz and Rachel discuss how they conducted a needs assessment at the company to understand the true training need... which was quite different than what was expected!

May 18, 2023

72 I TrainSmart Tip: Acing that Needs Assessment Interview

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Liz and Rachel share their top 4 tips for acing the interview during the needs assessment process. Learn great questions you can ask and ways you can draw the information out of your interviewees. Get the most out of your time by following these great tips!

May 10, 2023

71 I Executive Insights: Invest in an Unbiased Ear

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In this week's Executive Insight, Liz and Rachel explore the importance of bringing in an outside perspective and what can be gained from this fresh point of view. Listen in to why this investment in an unbiased ear truly is worth it.

May 4, 2023

70 I Making the Case for Needs Assessments with Michelle Lynch

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Michelle Lynch joins Liz in this month's interview episode to discuss the importance of conducting a Needs Assessment before making changes to a company's training program. With experience as both a pharma and med device in-house trainer, and as an outside consultant, Michelle is able to provide valuable insight into how to perform an assessment and then effectively deliver recommendations.

April 26, 2023

69 I Q&A: Graphic Design & Instructional Design: What’s the difference?

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What's the difference between graphic design and instructional design? Do I need to know both? This month's Q&A dives into the differences between graphic design and instructional design and how they can work together to deliver engaging training programs that increase the retention of your product knowledge.

April 19, 2023

68 I Case Study: Uncomplicating a Physician Training Webinar

with Liz & Rachel

Over time, it's easy for your physician webinar to become crowded with all of your product's key learnings. In this week's episode, Liz and Rachel share a case study where they helped a company go "back to basics" by applying the adult learning principles to highlight key points of the procedure. This helped simplify the slides and the company's messaging in the process.

April 12, 2023

67 I Executive Insights: 4 Clues Your Training Needs a Refresh

with

Is your training program outdated? Execs, tune in to hear Liz & Rachel's top 4 clues that it's time for a refresh. This episode will empower you to identify elements of a stale training program that you can easily pin-point by visiting your company's next training.