Episodes

  • 142 I Executive Insights: Training Needs a Headcount

    Executives, as you plan your budget, give training a headcount. Tune in to hear the skills your headcount needs and those they don't. Liz and Rachel discuss how content development and facilitation skills are crucial for the product's success.

  • 141 I Research & Reflect: Budgeting for 2025

    Have you started your 2025 budget yet? How are you making decisions about where to allocate funds? In this episode, Liz and Rachel discuss what they think companies should think about as they build their budgets for 2025, including which technologies are worth investing in and where companies might be able to cut costs. As always, they return to strategy and ensuring your budget for the coming year is aligned with a clear plan.

  • 130 I Executive Insights: Set Your Assessment Culture

    Executives, you have the power to set your assessment culture! In this episode, Liz and Rachel discuss their high expectations for rep assessments, the importance of developing assessments that ensure patient safety and procedural consistency, and the keys for building a culture that understands and supports your assessment culture.

  • 80 I Executive Insights: Getting it Right: Key Questions for Identifying Training Needs

    In this month's Executive Insights, Liz & Rachel share their top questions for executives to ask to determine the type of training needed. These questions will help you determine the budget, time, and resources needed for your company's next training. Ask these questions to get it right!

  • 74 I Q&A: 6 weeks? I don’t have time for that!

    You've heard us say that a needs assessment is a four to six week process, but what if you don't have time for that? Today, Liz & Rachel discuss a common question from our listeners: "What can I do if I don't have four to six weeks to dedicate to a proper needs assessment?"

  • 73 I Case Study: An Unexpected Need

    Recently a client came to us with a makeshift training plan for reps and physicians with a desire to make a strategic and scalable solution for growth. Listen in to this case study as Liz and Rachel discuss how they conducted a needs assessment at the company to understand the true training need... which was quite different than what was expected!

  • 72 I TrainSmart Tip: Acing that Needs Assessment Interview

    Liz and Rachel share their top 4 tips for acing the interview during the needs assessment process. Learn great questions you can ask and ways you can draw the information out of your interviewees. Get the most out of your time by following these great tips!

  • 71 I Executive Insights: Invest in an Unbiased Ear

    In this week's Executive Insight, Liz and Rachel explore the importance of bringing in an outside perspective and what can be gained from this fresh point of view. Listen in to why this investment in an unbiased ear truly is worth it.

  • 70 I Making the Case for Needs Assessments with Michelle Lynch

    Michelle Lynch joins Liz in this month's interview episode to discuss the importance of conducting a Needs Assessment before making changes to a company's training program. With experience as both a pharma and med device in-house trainer, and as an outside consultant, Michelle is able to provide valuable insight into how to perform an assessment and then effectively deliver recommendations.

  • 23 | Developing a Rubric: From IFU to Level 3 Evaluation

    You know that folded little piece of paper in your product packaging? The one with the itty-bitty font that no one reads? In Today's episode, Liz & Rachel walk you through how to take the often-ignored, but vital instructions for use, and turn it into a training gem! Developing an assessment rubric from your product's IFU is a process, but will be well worth it in the end.