• July 13, 2022

    28 | When to Use In-Person Training

    with Liz & Rachel

    We all know that in-person classroom training builds connection and community among the learners and the company more so than any other modality, but is that worth the budget line for travel & lodging?

  • July 6, 2022

    27 | Finding Success with Multiple Training Modalities

    with Denise Ambrose & Lindsay Moskovitz

    If we've learned anything over the last 2 years, it's to be flexible in our training plans. We've navigated the ups & downs of in-person training, switching to virtual classrooms, and migrating content to eLearnings. We have a host of modalities at our disposal, so let's use them wisely.

  • June 29, 2022

    26 | Is it Cheating? Using Aides During Competency Testing

    with Liz & Rachel

    Remember back in your school days when the teacher would allow you to use a notecard during your test? You'd write down everything you could on that little 3x5. You may have aced the exam, but did you really learn anything?

  • June 22, 2022

    25 | Questions We Love to Ask

    with Liz & Rachel

    Show of hands... who likes to take surveys after an event? While some surveys can be monotonous, tedious, too long or too boring, yours don't have to be. It could be as simple as asking the right questions, and avoiding the wrong ones!

  • June 15, 2022

    24 | Do You See What I See? Ensuring Intergrader Reliability

    with Liz & Rachel

    Our goal for training assessments is for everyone to pass. We want our learners to feel confident with their new knowledge when they walk into their evaluation. An important part of that is grader reliability and consistency.

  • June 8, 2022

    23 | Developing a Rubric: From IFU to Level 3 Evaluation

    with Liz & Rachel

    You know that folded little piece of paper in your product packaging? The one with the itty-bitty font that no one reads? In Today's episode, Liz & Rachel walk you through how to take the often-ignored, but vital instructions for use, and turn it into a training gem! Developing an assessment rubric from your product's IFU is a process, but will be well worth it in the end.

  • June 1, 2022

    22 | Course Evaluation: More than a Smile Sheet. An Interview with Mara Velez

    with Mara Velez

    When evaluating our training, it's easy to get stuck in a rut using a quick survey and a smile sheet. We gain feedback on the food, the room temperature and even speaker quality, but it doesn't really tell us if anyone learned anything.

  • May 25, 2022

    21 | Breaking Down the Silos

    with Liz & Rachel

    There's many a cautionary tale when it comes to working in silos. Training can develop an amazing program, but if Sales Leadership doesn't agree or re-enforce, all of that training is wasted. What if Marketing has been working independently and does not provide tools that align with either Training or Sales? These are real-life scenarios that can derail a company's ability to hit their goals.

  • May 18, 2022

    20 | Communicating with Executives

    with Liz & Rachel

    After pouring through the Needs Assessment, you're ready to deliver your impressive recommendations to the leadership team. This week's episode walks you through how best to communicate to the executives and get their buy-in.

  • May 11, 2022

    19 | Assessing the Need (An Intro to the Needs Assessment Process)

    with Liz & Rachel

    Let's get into the nitty-gritty! What really is a needs assessment? How long does it take and where do I start? Liz & Rachel are answering these questions and more, walking you through the 7 steps you'll take to reach 1 impressive recommendation.