August 1, 2023
83 I Discussing Career Development with Rachel Edwards
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In this month's interview, Liz speaks with Rachel Edwards, Vice President of the Foot & Ankle Business Unit for Acumen in Portland, Oregon and her evolution with the company over 16 years. In this interview she discusses her unconventional pathway into the medical device world and shares her insight into accepting challenges, navigating obstacles and taking risks required for personal and professional growth.
July 25, 2023
82 I Q&A: The Pre-Work Dilemma: Strategies for Unprepared Attendees
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We've all had it happen: despite our best efforts, there's always some attendees who show up without completing the pre-work. In this episode, Liz and Rachel answer a listener question on how to approach this pre-work dilemma in advanced training for sales reps. Should the content be re-taught? Listen in to find out!
July 18, 2023
81 I Case Study: Physician Training Along the Adoption Curve
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This month's case study dives into a physician training program that offers different training modalities along the product adoption curve. Listen in as Liz and Rachel discuss the different components of this training program and how the use of different modalities engaged physicians and provided them with the knowledge they needed - when they needed it!
July 18, 2023
80 I Executive Insights: Getting it Right: Key Questions for Identifying Training Needs
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In this month's Executive Insights, Liz & Rachel share their top questions for executives to ask to determine the type of training needed. These questions will help you determine the budget, time, and resources needed for your company's next training. Ask these questions to get it right!
July 10, 2023
79 I Insights into Field Training with Nicole Gutierrez
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Join us as we interview Nicole Gutierrez, a seasoned territory manager in the Bay Area cardiac monitoring industry. With 7 years of sales expertise and a background in training and education, Nicole offers invaluable insights into building impactful programs for field representatives. Discover her unique perspective on the intersection of education, learning, and customer interaction in this conversation and learn how to build a program that builds buy-in from reps and keeps teams engaged.
June 27, 2023
78 I Q&A: Failure is Not an Option… Or is it?
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"What if someone fails my exam?" In this week's episode, Liz & Rachel discuss what do when someone fails and how that's different than a failure. Listen in to hear more about how you handle this situation is a big part of setting your company culture.
June 22, 2023
77 I Case Study: Data-Driven Evaluation Optimizes Training Program
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In this week's Case Study podcast, Liz and Rachel emphasize the importance of using data-driven evaluation processes to evolve training programs. By continually evaluating the training process, companies can identify areas for improvement and optimize their programs to quickly onboard new hires. Tune in to learn more.
June 13, 2023
76 I Executive Insights: Questions for Evaluating Effectiveness
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In this month's Executive Insights, Liz and Rachel discuss the questions executives need to be asking to evaluate their training programs' effectiveness. They'll discuss questions to ask for evaluating the overall rep and physician training strategies, as well as questions to ask after every training class or major meeting (i.e., sales meetings, congresses, etc.)
June 7, 2023
75 I Designing Course Evaluations with Naomi Soffa
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As Naomi Soffa discusses in this interview, designing course evaluations is an art. Naomi is a full-time trainer and industry veteran with many years of training experience, as well as several years in sales, marketing, and commercial operations. Additionally, she discusses how to create a supportive learning environment that caters to a range of learner types. Join us as we discuss the complexity of competency exams and how to remain objective during an assessment.
June 2, 2023
74 I Q&A: 6 weeks? I don’t have time for that!
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You've heard us say that a needs assessment is a four to six week process, but what if you don't have time for that? Today, Liz & Rachel discuss a common question from our listeners: "What can I do if I don't have four to six weeks to dedicate to a proper needs assessment?"
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